Refund Policy
1. Overview
At Live Composer, we are committed to providing a high-quality product and customer satisfaction. If you are unsatisfied with purchasing our premium plugin, you may be eligible for a refund under the below conditions.
2. Eligibility for Refunds
We offer a 30-day money-back guarantee on all purchases of the premium version of Live Composer. To qualify for a refund, the following conditions must be met:
- The request for a refund must be made within 30 days of the purchase date.
- You must provide a valid reason for the refund request, such as technical issues, dissatisfaction with the product, or incompatibility with your website setup.
- You must provide proof of purchase, such as the order number or receipt.
Refunds will not be provided in the following cases:
- Requests are made after the 30 days has expired.
- Issues related to conflicts with third-party plugins, themes, or services that are not directly related to Live Composer.
- If you received extensive support or customization services before the refund request,
3 Requesting a Refund
To request a refund, please follow these steps:
- Contact Us: Email us at support@livecomposerplugin.com with the subject line "Refund Request."
- Provide Details: Include your order number, purchase date, and a detailed explanation of why you are requesting the refund.
- Wait for Review:Our team will review your request and may contact you for additional information or troubleshooting steps.
Refund requests are typically processed within 5-10 business days. Once your refund has been approved and processed, we will notify you via email.
4 Refund Process
Once your refund request is approved:
- You will receive a confirmation email, and the funds will be credited back to the original payment method used during the purchase.
- Depending on your payment provider, the refund may take several business days to appear in your account.
If your refund is denied, we will inform you via email explaining the decision.
5 Chargebacks
We recommend contacting us directly to resolve any issues before initiating a chargeback with your bank or payment provider. Chargebacks can delay the refund process and may result in additional fees. If a chargeback is initiated, we reserve the right to dispute the claim and block future access to the premium plugin or services.
6 Changes to the Refund Policy
We may update this refund policy from time to time. Any changes will be posted on this page with the revised effective date. You must review this policy periodically to stay informed about any updates.
7 Contact Information
If you have any questions about this refund policy, or if you need assistance with a refund, please contact us at:
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